Choose Your Sender for Review Requests

Created by Dakota Routh, Modified on Thu, 30 Jul at 7:41 AM by Dakota Routh

What's New
You can now set a default phone number (SMS & WhatsApp) and email address for review requests at the location level. The selected sender is automatically used across:
  • Manual review requests
  • Campaigns
  • Workflows
Why You'll Love It
  • Build trust by sending requests from a familiar number or email.
  • Deliver a more consistent, branded customer experience.
  • Eliminate confusion caused by system-selected sender identities.
  • Improve the professionalism and credibility of your review requests.
Go to Reputation ->Settings ->  Email (Phone/WhatsApp) Review Request to check this out:
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