Cancel a Pending SaaS Plan or Rebilling Setup — No Need to Turn Off SaaS Mode

Created by Dakota Routh, Modified on Thu, 30 Jul at 4:37 AM by Dakota Routh

What's New
When you attach a SaaS plan or rebilling configuration to a account that doesn't have a payment method yet, it's placed on hold until a payment method is added. You can now cancel that pending setup directly from the Manage Client page — select Detach plan or Disable rebilling on the on-hold banner, confirm, and it's removed.
Why It Matters
Previously, canceling a pending plan or rebilling config meant disabling SaaS mode altogether — which also removed the account's saved billing profile, so you'd have to re-enter it next time. Now you can cancel or swap a pending setup in a couple of clicks, and the customer's billing profile stays in place.
Notes
  • Available for both SaaS V1 and V2 accounts, and for rebilling configurations.
  • Also available through the public API for teams automating account management.

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